Privacy Policy
Last Updated: March 29, 2025
1. Introduction
At BROWNFLEET OÜ ("Company", "we", "our", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
• Personal identifiers (such as name, email address, phone number, billing address)
• Account credentials (such as username and password)
• Payment information (such as credit card details, billing address)
• Business information (such as company name, job title)
• Usage data (such as how you use our Services, browser type, time spent on Services)
• Device information (such as IP address, browser type, operating system)
• Content data (such as data processed by our AI agents, automation tools, or analytics services)
3. How We Collect Information
We collect information directly from you when you:
• Register for an account
• Use our Services
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions
We also collect information automatically when you:
• Visit our website
• Use our applications or software
• Interact with our AI agents or automation tools
4. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Develop new products and services
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Train and improve our AI models and automation tools
• Personalize your experience with our Services
5. Data Processing and AI
Our Services include AI agents, predictive analytics, and automation tools that process data you provide. When using these Services:
• We process your data to provide the requested functionality
• We may use anonymized data to improve our AI models
• We implement appropriate technical and organizational measures to protect your data
• We retain data only as long as necessary to provide our Services
You maintain ownership of your data. We do not sell your data to third parties.
6. Disclosure of Your Information
We may disclose your personal information to:
• Our subsidiaries and affiliates
• Contractors, service providers, and other third parties we use to support our business
• A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets
• Fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
We may also disclose your personal information:
• To comply with any court order, law, or legal process
• To enforce our Terms and Conditions
• If we believe disclosure is necessary to protect the rights, property, or safety of our Company, our customers, or others
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services.
8. Data Retention
We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
9. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
• Right to access - You have the right to request copies of your personal information.
• Right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure - You have the right to request that we erase your personal information, under certain conditions.
• Right to restrict processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to object to processing - You have the right to object to our processing of your personal information, under certain conditions.
• Right to data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
11. Children's Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
12. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
BROWNFLEET OÜ
Email: privacy@brownfleet.eu
For any questions regarding this document, please contact us at legal@brownfleet.eu
